How We Handle Your Information
We collect as little as we can, we never sell it, and we will delete anything of yours on request. This page explains what the website actually does.
When you visit
We use Google Analytics to understand how the site is used — how many people visit, which pages are read, and whether features like the events listings are useful. It records things like the pages you view, roughly where in the world you are, and whether you are on a phone or a computer. It uses cookies to do this, and it does not tell us who you are. If you would rather not be counted, most browsers offer a "do not track" setting, and ad and privacy blockers stop it entirely.
When you fill in a form
Our contact, prayer request, "new here" and website feedback forms send what you write to the church office by email, and a copy is stored on our website's server so nothing is lost if an email goes astray. That includes your name, your email address, and whatever you wrote. Prayer requests are treated as confidential and are seen only by our prayer team and office staff.
When you share thoughts on the podcast
The podcast feedback form stores what you send on our website's server: your name if you give one, the episode you chose, what you wrote, whether you said it may be published, and when it arrived. It does not ask for your email address. It is sent by email to be read, and nothing is published unless you answered Yes to "OK to publish?" and Rev. Ellen, or one of the people who look after the podcast pages with her, then chooses to publish it. A published note may appear on this website and on the podcast's own website, spiritualinsightsforchallengingtimes.com. It shows the name you gave, or "A Listener" if you left it blank, and the episode it was about. If you answered No, it is never published.
Your note stays on file until it is removed. Ask us and we will take it off the website or delete it entirely.
When you ask for an event reminder
Setting a reminder stores your email address on our website's server, together with the title, date and location of that one event, so we can send you a single message the day before it happens. It is used for that and nothing else — you are not added to a mailing list, and we will not send you anything you did not ask for.
Your address stays on file until it is removed. Every reminder email carries a cancel link, and using it deletes the record straight away. It is not deleted automatically once the event has passed, so if you would like it gone sooner — or you no longer have the email — ask us and we will remove it.
When you sign the guest book under a service video
Signing is optional and never needed to watch. It stores the name you type, the city if you give one, and when you signed on our website's server, so we can tell whether you joined the service live or watched the recording afterwards. Nothing else about you is kept — not your email, and not your internet address. The names appear on an internal page the church's team uses to see who is watching; that page is not linked from this website or listed in search engines.
Your entry stays on file until it is removed. Ask us and we will delete it.
When you give
Donations are handled entirely by PayPal or by your own bank through Zelle. Card and bank details never reach this website — we never see them and cannot store them. PayPal tells us only that a gift was received.
What we never do
We do not sell, rent or share your information with anyone for marketing. We do not add you to a mailing list because you filled in a form.
Asking us to remove your information
Contact the church office and we will delete what we hold about you. There is no form to fill in and we will not ask why.